How to Contact Hulu Customer Service | Phone Number

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  • August 12, 2023
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Hulu is a popular subscription streaming service that offers abundant content in the form of TV shows and movies. However, when issues arise with your account or streaming, you must know how to connect with Hulu customer service.

Hulu provides a variety of customer service options. You can call the support team at 1-888-712-4221 or use the live chat feature on their website. Apart from this, you may email different concerns to the various email addresses that the service provides. It offers various addresses for media inquiries, content-related problems, privacy, legal issues, and copyright infringement claims. You can also connect with @hulu_support on Twitter.

Keep reading to learn more about contacting Hulu for customer support.

Key Takeaways

  • The most common ways of getting Hulu support are through the phone (1-888-712-4221) and via the live chat feature.
  • The Hulu Help Center offers troubleshooting articles on common customer queries.
  • The Hulu Community is also a great place to find fixes for various problems as well as help fellow Hulu users out.

Call Hulu Customer Service Phone Number

Many users search for the Hulu phone number to cancel their subscriptions or for other streaming-related issues. If you are also searching for the same, connect to the support staff by dialing 1-888-712-4221. Follow this procedure to contact Hulu by phone.

  • Navigate to https://help.hulu.com/
  • Here, input your login data.
  • Once you are successfully logged in, go further down the page to find the ‘Get in touch’ button.
  • Click on this button. Now, head to the ‘Phone’ tab.
  • Use the drop-down menu to choose your issue.
  • In the first drop-down, you will find all about getting started with the subscription service, managing payments, and configuring Hulu.
  • You will also find topics related to using the Hulu website and app and video playback.
  • Choose a relevant option from the drop-down menu.
  • Now, briefly describe your concern in the space provided.
  • Your description cannot exceed 255 characters.
  • Once you have filled out the necessary fields, hit the ‘Submit’ button.
  • You’ll be directed to a page displaying, ‘We’re here to help.’
  • Here you will find the Hulu customer service phone number. These include 1-888-712-4221 and 1-888-712-4221.
  • If, instead of calling the support rep, you prefer a call back, input your phone number.
  • You can find the option to input your number on the same page.
  • Find the ‘Call me’ heading and input your mobile number in the space provided.
  • Now, hit ‘Submit.’
  • A Hulu support rep will soon connect with you on your number.

Access Hulu Customer Service Chat

Many users like to get Hulu chat support wherein they can talk to a real person. Using this feature, you will be connected to a live customer service agent. Use these steps to quickly contact Hulu through the customer service chat feature.

  • On the browser, go to help.hulu.com.
  • Now, use your login credentials to sign into your account.
  • Hit the ‘Get in touch’ button and then click ‘Chat.’
  • Remember not to tap on the Hulu bot option.
  • You will see many options in the drop-down menu. Choose those that describe your issue or are most closely related to it.
  • If you choose something that is related to your issue, ensure to clarify it through chat when you talk to a customer service representative.
  • In the text box, enter a summary of your question.
  • Reiterate some information that you selected in the drop-down menu.
  • Now, tap the ‘Chat now’ button to launch Hulu chat support.
  • Ensure that all the needed fields are filled.
  • Now, an agent will respond to your query.
  • After the issue has been resolved, confirm that you don’t require more assistance.

Send a Message to the Hulu Customer Service Email

Emailing Hulu is also a good way to get quick support. You can use this route for inquiries outside customer service. Hulu offers email support for different kinds of inquiries. Here are the email addresses for different problems.

  1. Email media@hulu.com to resolve press and media-related concerns.
  2. Write to content@hulu.com if you want to get your content added to the service.
  3. If there is something about distributing Hulu content, write to them at distribution@hulu.com.
  4. Email privacy@hulu.com for all privacy-related concerns.
  5. If there is a legal issue, write to legal@hulu.com.
  6. You may submit your copyright infringement claim by emailing dmca@hulu.com.

Attach a file or any other document before sending your email, if needed. Ensure that you type out your message clearly so the officials at the service can understand it.

Access Hulu Customer Support on Twitter

Customer support representatives on Hulu also extend support on Twitter. According to the official Twitter page of Hulu (@hulu_support), you can tweet from 5 AM to 10 PM PT. Also, phone and chat support is available 24/7.

Your tweet will be visible to other users. So, ensure that you do not disclose any sensitive information.

Get Hulu Support Through the Help Center

The Hulu Help Center is a comprehensive resource for resolving various concerns. To visit the Help Center, go to help.hulu.com/s/. Here, scroll down to the bottom of the page. You will find the Help Center in the first section. Below it, you will find help with the following topics.

  1. Getting started
  2. Account and billing
  3. Plans and add-ons
  4. Fix a problem
  5. Using Hulu
  6. TV, channels, and movies.

Click on a relevant category to access more helpful articles related to it.

Access Support from the Hulu Community

There is yet another support option for Hulu users. If you would like to troubleshoot an issue yourself, access the Hulu community.

  • To ask questions from fellow Hulu users, go to help.hulu.com/s/.
  • Scroll to the bottom of the page to find the ‘Ask the Community’ section.
  • Here, tap the blue ‘Go to community’ link.
  • You will be taken to another page where you can use the search tab to input your question and get answers.
  • In this community, not only can you ask questions, but also submit your feedback to Hulu.
  • Participate in polls and discussions and get rewards for the same.

Frequently Asked Questions

  1. How do I speak to a live agent at Hulu?

The best way of contacting a live person at Hulu is by dialing their phone number. It is 1-888-712-4221. Another way to connect with a live agent is by using the live chat feature on the service’s website. You can also get connected with a live person by first emailing the service with your specific concern.

  1. Is Hulu available 24 hours a day?

Yes, according to the official Twitter page of Hulu, their customer support service is available 24 hours a day. Users can use their customer service telephone number to find answers to their problems all seven days of the week. You can find customer service working even on a holiday. But this does not hold true for federal holidays like Christmas, New Year’s, and Good Friday.

  1. How do I cancel my Hulu subscription?

Go to your account page on the Hulu website. Under ‘Your Subscription’ choose ‘Cancel.’ Choose ‘Continue to cancel’ again and at the end, select ‘Cancel subscription.’

  1. How should I stop automatic payments on Hulu?

You can disable Hulu autoplay on a device like Roku by navigating to your profile on the device. It will have your Hulu account name under it. Select ‘Settings’ on the profile screen. Now, toggle ‘Autoplay’ to ‘Off.’ If you want to turn off autoplay in the Hulu mobile app, tap ‘Account’ at the lower part of the Hulu home screen. Next, tap ‘Settings’ and toggle the autoplay to off.

  1. What is the 1-888-712-4221 number used for?

1-888-712-4221 is the Hulu customer service phone number. You can use it to reset your password. Alternatively, go to the Hulu Help Center to get more assistance.

  1. Why am I unable to cancel my Hulu account?

You cannot cancel your Hulu subscription on the Hulu app on iOS. If you are trying to cancel it via the app, you won’t ever be able to do it. To cancel the subscription, navigate to iTunes and choose the ‘Account’ button. Now, tap ‘View my account’ and sign in using your Apple ID. Scroll to the lower part of the Settings page and choose ‘Subscriptions.’ Find Hulu and beside it tap ‘Edit’ to cancel the subscription.

Concluding Words

There are several ways to connect with Hulu customer service. Dialing the phone number and using the chat option are some of the best ways to get your problems resolved. Besides that, you can also get useful information about multiple common concerns on the Hulu Help Center. Use any of the methods described above to get speedy fixes to your issue as per your needs and convenience.

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